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Virgin Limited Edition

Why work for Virgin Limited Edition?

Our people work hard but never forget to have fun while they are doing it! We believe in treating our people with respect, looking after them and allowing them the freedom to be themselves and flourish.

Current Opportunities

You’re in luck! We’re currently recruiting for a number of positions.

Remember to read the job description carefully before sending your CV to careers@virginlimitededition.com unless otherwise specified.

Virgin Limited Edition - IT Operations Manager

The position is based in Hammersmith where the Virgin Limited Edition Head Office is located. The business comprises of Roof Gardens/Babylon Restaurant in High Street Kensington, Ulusaba Private Game Reserve in South Africa, Mont Rochelle Hotel & Vineyard in South Africa, Mahali Mzuri a luxury tented camp in the Maasai Mara, Kenya, Son Bunyola Estate in Majorca, Necker and Moskito Islands in the Caribbean, Necker Belle a luxury catamaran, Kasbah Tamadot in Marrakech and The Lodge (a Ski Lodge) in Verbier, Switzerland.

The role supports the IT Director in the management & delivery of the IT service across the VLE Group. A key aspect of the role is around the management of our numerous 3rd party technology service providers. One of the main objectives is to ensure processes, procedures and standards are aligned and maintained across these external service providers.

Another very important part of the role is to ensure that our end users are aware of, and utilising the agreed procedures for raising tickets and requests, and understand the various service level agreements we have in place and how to go about checking the progress of their tickets and raising escalations where necessary.

This is a hands on role that will from time to time involve the direct support of end users. It will also entail scoping and delivering a number of projects related to service and technology alignment and improvement,

To apply for this role, you must be eligible to work in the UK.

Here’s what you need to have:

Qualifications & Experience
• One or more professional qualification in the area of IT Service Management such as ITIL or SDI
• Experience in managing 3rd party service providers
• Experience in supporting users at all levels, both face to face and remotely
• Project work, including delivering infrastructure requirements to support a diverse range of global IT systems & applications
• Experience of running a tendering/RFP process would be beneficial
• Travel & leisure industry experience would be beneficial

Behaviours & Skills
• Empathise with your customers/end users
• Ability to bridge the gap between technology and the business
• Good time management skills
• Able to prioritise and meet deadlines
• Commercially astute
• Approachable attitude – happy to provide a “service”
• Assertive and confident in dealing with people & suppliers
• Flexible approach and happy to get involved in ad hoc activities outside their remit

Here’s what you’d do

Supporting and assisting the IT Director, specifically 3rd party service provider management
• Review incidents and service requests raised on our 3rd party service providers by staff from across the Group and ensure they are being appropriately prioritised and handled
• Ensure IT procedures (e.g. joiner/mover/leaver) are harmonised, documented, published, understood and followed by internal staff and our IT service providers
• Hold regular service review meetings with our service providers and ensure they are meeting their contractual commitments and SLA’s
• Provide regular IT service reporting to internal stakeholders (Exec and Property Management teams)
• Assist with supplier selection and on boarding

End user support
• Engage with users & stakeholders from across the business to ensure their IT needs are understood and being met
• Review, streamline and harmonise all IT procedures around staff on boarding, staff moving riles/properties and staff leaving
• Continually review IT tools and technologies (hardware, software, applications) to ensure they are fit for purpose
• Assist with end user support issues, taking a balanced approach between getting directly involved or escalating to 3rd party support

Project Work
• Scope, plan and manage small IT projects ensuring business buy in and commitment
• Scope, commission and oversee projects from 3rd party service providers
• Be the IT representative/lead on others projects from across the Group
• Track project spend against budget and report project progress to the Management & Executive Teams

Other responsibilities
• Ensure Conference/Meeting Room IT/AV is functional, tidy and documented
• Assist the IT Director and other members of the IT Team with ensuring that Guest facing IT & AV services are of the highest standard
• Be an escalation point for IT issues and incidents
• Assist the IT Director with the preparation of business cases, budgets and forecasts for IT spend across the Group
• Deputise for the IT Director as required

Here’s the deal

• From the first day of your employment with us you will be eligible to join our group personal pension scheme. We will match your pension contributions up to 5%
• The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable
• 4 weeks annual holidays + Bank Holidays
• One of the nicest teams you could ever wish to join!

Virgin Limited Edition - Management Accountant

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service.

To be considered for this role, you must have the right to work in the UK.

This role reports into the Finance Manager; supporting them and the wider finance team in providing high quality management accounts and support to the business as a whole. This role is based in Hammersmith, London where our central teams are located.

Company profile

As the Operating Company of Virgin Limited Edition, VLE manages, directs and supports all of the operating activities at each of the group properties. Some of the individual property units have their own dedicated finance teams while others are more fully supported by the Virgin Limited Edition team in London.

The responsibilities of the Finance team of Virgin Limited Edition include the following:

  • Maintenance and reconciliation of the financial records of Virgin Limited Edition and Virgin Hotels Group Limited, including preparation of monthly financial statements, Balance Sheets, Forecasts and Cash Flow statements.
  • Management of Accounts Payable for VLE properties.
  • Management of receipts and inter-company account reconciliation.
  • Treasury – preparation, review and management of group cash flow forecasts.
  • Group banking – management and control of all group banking and credit facilities.
  • External Audit – co-ordination of UK statutory audits, provision of tax information and meeting all group reporting and consolidation requirements.
  • VAT & Statutory requirements – preparation and review of all UK VAT returns, preparation of PSA return and P11D’s

Here’s what you need in your tool kit:

Qualifications/ Experience

  • CIMA / ACCA qualified, or part qualified with solid relevant experience
  • Excellent MS Excel skills and willingness to learn PSF (the accounting system)
  • Accounts experience in hospitality essential

Behaviours and Skills

  • High level of numeracy and accuracy
  • Excellent time management skills
  • Ability to work under pressure and meet deadlines
  • Self-starter and self-motivator
  • Enthusiastic and willing to learn
  • Flexible and adaptable
  • Excellent organisation skills
  • Excellent attention to detail
  • Ability to establish rapport and build partnerships with colleagues and clients
  • Helps and supports team members in accomplishing department goals

What’s the gig?

Here’s what you’d do:

  • Production of the management accounts (including commentary) for Spanish properties (consisting of 6 different P&L’s and balance sheets, for each individual property) within agreed timescales as set out;
  • Assists with the production of the budgets on annual basis and forecasts on a monthly basis for Spanish properties and VLE;
  • Review on a monthly basis the variances and understand the cause compared with budget, forecast and prior year;
  • To undertake monthly review of purchases (all PO’s), to ensure they are correctly processed in the system and any items outstanding are queried;
  • Check and review payroll for Spain properties;
  • Prepare the balance sheet reconciliationson a monthly basis, clearly identifying reconciling items, and processing any adjusting entries on the system after approval for Spain properties;
  • Ensuring all revenue and receipts has been correctly posted in PMS (Protel) for the Spanish properties;
  • Assist with the preparation of the year end files for all properties within the group;
  • Assist with the preparation of the annual financial statements;
  • Assist with the treasury function, arranging funding to the properties as required and ensuring the loan schedules are kept up to date and in line with approved budgets;
  • Ad hoc tasks as requested by Finance Manager

Here’s the deal:

Package & Benefits

  • Competitive Salary
  • Performance based bonus
  • The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable.
  • 20 days annual holidays + Bank Holidays
  • Additional day off for birthday
  • Tribe Discount Card
  • From the first day of your employment with us you will be eligible to join our group personal pension scheme. We will match your pension contributions up to 5%
  • We will contribute 50% towards private healthcare after 12 months service & then 100% after 2 years’ service.
  • Season ticket loan
  • One of the nicest teams you could ever wish to join!

Virgin Limited Edition - Accounts Assistant (VLE)

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service.

The Accounts Assistant reports into the Finance Manager and is responsible for supporting the existing AP functions at Virgin Limited Edition, for the London office and our collection of properties. The role is based in Hammersmith, London where our central teams are located.

Company profile

As the Operating Company of Virgin Limited Edition, VLE manages, directs and supports all of the operating activities at each of the group properties. Some of the individual property units have their own dedicated finance teams while others are more fully supported by the Virgin Limited Edition team in London.

The responsibilities of the Finance team of Virgin Limited Edition include the following:

  • Maintenance and reconciliation of the financial records of Virgin Limited Edition and Virgin Hotels Group Limited, including preparation of monthly financial statements, Balance Sheets, Forecasts and Cash Flow statements.
  • Management of Accounts Payable for VLE properties.
  • Management of receipts and inter-company account reconciliation.
  • Treasury – preparation, review and management of group cash flow forecasts.
  • Group banking – management and control of all group banking and credit facilities.
  • External Audit – co-ordination of UK statutory audits, provision of tax information and meeting all group reporting and consolidation requirements.
  • VAT & Statutory requirements – preparation and review of all UK VAT returns, preparation of PSA return and P11D’s.

Here’s what you need in your tool kit:

Qualifications/ Experience

  • Experience in Accounts payable function in the hospitality industry
  • Good MS Excel skills and willingness to learn PSF (the accounting system)

Behaviours and Skills

  • Self-starter and self-motivator
  • Enthusiastic and willing to learn
  • Good organisation skills
  • Good attention to detail

What’s the gig?

Here’s what you’d do:
­- Support the accounts payable function for Virgin Limited Edition, Virgin Hotels Group Limited and the Spanish properties.

  • Coding, processing and reviewing all purchase invoices and expense reports (including company credit cards);
  • Posting and scanning all invoices onto the accounting system (PSF);
  • Setting up multi-currency payments on a weekly basis;
  • Reviewing and maintenaning the AP ledger;
  • Dealing with queries from suppliers/ properties with regards to outstanding invoices;
  • Providing support to the accounts payable supervisor with regards to monthly accruals;
  • General administrative duties as required;
  • Other project work as needed

Here’s the deal:

Package & Benefits

  • Competitive Salary
  • Performance based bonus
  • The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role
  • 20 days annual holidays + Bank Holidays
  • Additional day off for birthday
  • Tribe Discount Card
  • From the first day of your employment with us you will be eligible to join our group personal pension scheme. We will match your pension contributions up to 5%
  • We will contribute 50% towards private healthcare after 12 months service & then 100% after 2 years’ service
  • Season ticket loan
  • One of the nicest teams you could ever wish to join!

Virgin Limited Edition - Accounts Assistant (Mahali Mzuri)

Virgin Limited Edition is an award-winning collection of unique retreats, chosen for their beautiful locations and magnificent surroundings; each offers a sense of fun, style, luxury and exceptional personal service.

To be considered for this role, you must have the right to work in the UK.

The Accounts Assistant reports into the Group Operations Financial Controller and is responsible for accounts payable and the payroll input function for Mahali Mzuri - our property in Kenya - as well as ad hoc support to the existing AP functions at VLE. The role is based in Hammersmith, London where our central teams are located.

Company profile

As the Operating Company of Virgin Limited Edition, VHL manages and supports all of the operating activities at each of the group properties. Some of the individual property units have their own dedicated finance teams while others are fully supported by the team in London.

The responsibilities of the Finance team at Virgin Limited Edition include the following:

  • Maintenance and reconciliation of the financial records of Mahali Mzuri, including input of payroll data, cost forecasting and cashflows.
  • Management of Accounts Payable for Mahali Mzuri.
  • Management of receipts and inter-company account reconciliation.
  • Treasury – preparation, review and management of Mahali Mzuri cash flow forecasts.
  • External Audit – co-ordination of Kenyan statutory audits, provision of tax information and meeting all reporting and consolidation requirements.
  • VAT & Statutory requirements – preparation and review VAT,NHIF and NSSF returns.

Here’s what you need in your tool kit:

Qualifications/ Experience

  • Experience in Accounts payable & payroll function in the Hospitality industry essential
  • Good MS Excel skills and willingness to learn PSF (the accounting system)

Behaviours and Skills

  • Self-starter and self-motivator
  • Enthusiastic and willing to learn
  • Good organisation skills
  • Good attention to detail

What’s the gig?

Here’s what you’d do:

  • Coding, posting and scanning all purchase invoices onto the system (PSF)
  • Processing and reconciling all supplies, petty cash & payments
  • Reviewing AP ledger and creating accruals where applicable
  • Performing adhoc costing to assist the operations team in decision making
  • Collation of all payroll data from camp: Inputting payroll details into Aren, review of permanent & casual salaries
  • Generation of reports for review by FC
  • Online processing & filing of all Statutory returns
  • Dealing with all payroll queries
  • Ad hoc support to the accounts payable function for other properties; posting and scanning invoices, processing payments
  • General administration duties as required
  • Other project work

Here's the deal:

Package & Benefits

  • Competitive Salary
  • Performance based bonus
  • The official office hours are 9am to 5.30pm, Monday to Friday however you would be required to work as and when necessary to fulfil your role. No overtime is payable.
  • 20 days annual holidays + Bank Holidays
  • Additional day off for birthday
  • Tribe Discount Card
  • From the first day of your employment with us you will be eligible to join our group personal pension scheme. We will match your pension contributions up to 5%.
  • We will contribute 50% towards private healthcare after 12 months service & then 100% after 2 years’ service.
  • Season ticket loan.
  • One of the nicest teams you could ever wish to join!

The Lodge - Beauty Therapist (10 month FTC)

The Lodge is Sir Richard Branson’s stunning nine bedroom chalet in Verbier, Switzerland, one of the Alp’s most exclusive resorts and Europe’s hottest ski spots. Situated on a quiet road just 250m from the main ski lifts and backing onto one of the returning pistes, The Lodge is in a perfect location for the slopes. The Lodge itself provides a unique and fun setting: guests can swim in the indoor pool, be pampered in the Spa, or just relax after a day on the mountain whilst enjoying a wide selection of tailored menus and fine wines. We are about to embark on our 10th winter season after a busy summer period. The Lodge really does provide the perfect year round escape! We are a team of 16 in the winter and 15 in the summer and between our amazing team we provide a level of service to ensure the guests have everything from a mountain holiday that they could ever wish for. The size of the team means that it is imperative that everyone plays their part in making things work without being protective about their own role or overly sensitive to who is doing what. The guests don’t know, or even need to know, who does what so if you are there and someone asks – you do it! It’s hard work but the payback is great and it’s fantastic to be a part of a team where everyone has the same “can do” attitude.

The Lodge operates as an exclusive use property but also has some weeks in the winter and most of the summer when it operates as a “hotel” with individual guests booking rooms. Whilst we offer in-room dining, most often the guests dine together at the main table and are offered a set three course menu. We also take special requests into account particularly for exclusive use. The guests are encouraged to make The Lodge their own and are welcome to visit the chefs in the kitchen and help themselves to drinks if they like (although we are always on hand to do that too!).

This role reports directly into the General Manager and works closely with the Deputy Manager, Operations Manager and General Assistants. The Lodge has a small team so we are looking for someone who is a strong team player and willing to ‘roll their sleeves up’ and get involved.

Here’s what you need in your tool kit:

Qualifications / Experience
• A minimum of 2 years experience as a Spa Therapist working within a five star environment
• Experience of working to set budgets and sales targets
• Experience in luxury hospitality an advantage
• Retail experience an advantage

Behaviours and Skills
• Excellent guest contact skills & socially confident
• Computer literate and able to use Word, Excel and Outlook
• Flexible and able to adapt to last minute requests
• A ‘hands on approach’ and proactive attitude
• Well groomed
• A sense of fun and understanding of the Virgin way of doing things

What’s the gig?

Here’s what you’d do:
• Client treatments, bookings, spa cleanliness and standards to stock control and budgets
• Ensuring all guests are very satisfied with all aspects of their treatments during their stay at The Lodge
• Finding suitable freelance therapists to contract in during busy periods and checking the quality and standard through trade tests
• Monthly stock takes of all spa products, and toiletries for guest rooms
• Monthly reporting of statistics and financials to be sent to VLE Spa Manager and The Lodge GM by the beginning of each month
• Liaising with suppliers for the best products and prices; Commercial awareness and regular analysis of competitor rates
• Completing the turndown service of all rooms after finishing in the spa each evening. Being responsible for making sure all turndown gifts are ready to go on days off and ensuring standards are kept
• Overseeing the upkeep of the wellness facilities – (Pool, 2 x Jacuzzis, Steam room, Gym, Shower / changing room, treatment room, with regards to cleanliness and fresh towels)
• Working as a general assistant when not in treatments. Duties will include general upkeep and cleaning of The Lodge, hosting breakfasts, lunches and dinners and relevant service prep (ie: polishing cutlery, laying tables, making cocktails etc)
• Assisting with in-house laundry rotation and ironing

Here’s the deal:

Package & Benefits
• 10 Month contract running from approximately 4th December 2017 – 30th September 2018. If additional training is required prior to starting at The Lodge, you may have to do this ahead of the contract start date.
• You will be required to work approximately 43.5 hour week, which will be made up predominantly of an 11am/12pm – 9pm shift most days. Any hours worked over these hours will be taken into account and when we have quieter times you may be given time back.
• Holiday allocation as per Swiss Law.
• Competitive Salary (Swiss Law for Insurance and Taxes applies)
• 10% Commission on all Spa Treatments carried out by the BT if monthly targets are met. 5% will be paid if monthly targets are not met.
• . . . . . . having the world’s best playground at your back door.

OPPORTUNITIES AT THE ROOF GARDENS

The Roof Gardens in Kensington has long been one of London’s most spectacular and extraordinary landmarks. Originally designed as an escape from London rather than a pedestal above it, The Roof Gardens comprises of three themed gardens spanning across 1.5 acres, a private members Club and Babylon Restaurant all 100ft above Kensington.

We pride ourselves on not only our unique and stunning venue with excellent food and beverages, but on our professional, friendly and efficient staff, who all contribute to making The Roof Gardens a venue to be proud of.

We currently have a range of casual opportunities available:
Bartenders and waiters to work across our events
Waiting Staff at Babylon Restaurant

To find out more about the positions available at The Roof Gardens please click here

How It Works

Our properties are located all over the globe and our recruiting policy is to recruit as locally as possible and give back to our communities by offering training and employment. Additionally, most countries we operate in have work permit restrictions which mean that permits can only be obtained when there is no suitable local candidate for the role.

Once you've sent your covering letter and CV successfully, you'll receive an email confirmation. Whilst for some of you the journey will stop here, if you’ve caught our attention our team will contact you regarding the next steps.

Send Us Your CV